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*We will ship your order within 7 days. It may take longer before and after long holidays, during busy shipping periods, inclement weather or natural disasters, due to delivery company circumstances, or when we are inundated with orders.
- Once your order is complete, payment will be processed immediately (prior to delivery).
- A portion of our sales will be donated to an organization working to conserve forests overseas (the International Green Promotion Center, a public interest incorporated foundation).
*The type of wood used may change without notice.
*Wood accessories are made from natural wood, so knots in the wood may appear as scratches or stains. Please note that you cannot choose the wood grain.
*The color of the product itself may differ from what you see on your monitor.
※ Thank you for your interest in BONUQUE. Currently, the products for overseas customers are under preparation. Please wait a little longer until we are able to start sales.
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Q&A
Placing it in a location with good air circulation will help the fragrance spread more effectively.
Keep in a stable location out of reach of children and pets.
You can adjust the strength of the fragrance by changing the number of sticks inserted.
Try turning the stick upside down to strengthen the scent.
When doing so, be careful not to let the fragrance liquid get on the wood cap or surrounding objects. If it does get on the wood cap or surrounding objects, wipe it off immediately.
The estimated usage period is approximately 1.5 to 3 months, but this varies depending on the usage environment and the number of sticks used.
For the first 1-2 weeks after inserting the stick, the dry stick will suck up the liquid vigorously, causing the liquid to be used up quickly, but don't worry, the rate will slow down after that.
*Please note that if you place the product in direct sunlight or in a place where it is exposed to direct wind from an air conditioner, the liquid will run out faster.
Do not mix with other items.
If the scent is too strong, use fewer sticks.
Soak up the liquid into cloth or paper and dispose of it as combustible waste.
The way you perceive the scent may vary depending on your physical condition, the humidity and temperature of the installation environment, and the period and frequency of use.
If you experience any unwellness, discontinue use.
Please wipe it off immediately as it may cause stains, discoloration or deformation.
The color of the wood cap may change due to exposure to ultraviolet light. The color of the ring may change due to the liquid. Please rest assured that neither of these are quality issues.
