privacy policy

1.First of all

BLINK Inc. (hereinafter referred to as "our company") obtains information about individuals (hereinafter referred to as "personal data") in providing all of our services, including our miscellaneous goods and cosmetics, as well as related products, apps, services, and websites (collectively, hereinafter referred to as "our services"). As a company, we consider the protection of personal data to be one of our most important management priorities. We will comply with the laws and regulations applicable in the countries and regions in which we do business (collectively, these laws and regulations are hereinafter referred to as "applicable laws") and will endeavor to protect personal data appropriately in accordance with this privacy policy (hereinafter referred to as "this policy").

This Policy explains what personal data we collect, how we use and share it, and how you can control your personal data.

2. Scope of this Policy

This policy applies to all personal data obtained in connection with our services, regardless of country or region.

2.a. Services and Service Providers

This policy applies to all personal data acquired in connection with our services. We may apply separate privacy policies, terms of use, or additional provisions to this policy (collectively, "Individual Policies") to specific services. Individual policies explain what personal data we acquire in a particular service, how we use and share it, and other policies that apply to that particular service. In the event of any conflict between the contents of an Individual Policy and this Policy, the Individual Policy takes precedence. In the application of this Policy, we are the administrator for the handling of personal data.

2.b. Eligible Countries and Regions

We will process Personal Data in accordance with and only to the extent described in this Policy, to the extent permitted by applicable law.

3. Personal data acquired

The Company collects the following personal data:

All information provided by customers to us, such as name, telephone number, and profile information registered when applying for the service

Information obtained from external sources, such as information obtained via "Like" buttons installed on apps of third parties other than our company

Public information that includes personal data, such as online news published on the Internet

We obtain the following types of personal data in providing our services. If you are unable to provide us with various types of information, such as your phone number and information related to your Facebook account (hereinafter referred to as "Facebook ID"), which are required to be registered in order to provide our services, you may not be able to use all or part of our services.

3.a. Personal data you provide to us

When you wish to use a particular service, such as making a purchase, making an inquiry, or applying for a job, we will request, obtain and store information necessary to contact you and to carry out that transaction, depending on the nature of the transaction. For example:

In order to contact you regarding your request or question submitted to our customer support department, we may request information necessary to identify, investigate, and resolve your issue, such as your contact information, such as a phone number or email address, and a description of the issue you are experiencing.

When you participate in a survey or campaign, we may request information necessary to verify your identity, participate in the draw or deliver prizes, such as your name, address, telephone number, email address, gender, and date of birth.

When you purchase a product or service, you will need to provide us with the payment information. Please note that we do not hold credit card numbers or security codes, as credit card payments are handled by a payment processing company.

3.b. Personal data acquired when using the service

We collect information about your device, browser, and app (advertising identifiers that identify your device and browser, cookie ID, device type, OS, language and time zone settings, browser type, app version, etc.) and network information (name of carrier, IP address, etc.). We may also associate the advertising identifiers we collect with internal identifiers.

3.c. Personal data obtained from third parties

We may obtain personal data from our partner companies. For use in delivering advertisements, measuring the effectiveness of advertisements, creating and providing statistical information, etc., we may obtain information such as customer identifiers (internal identifiers, advertising identifiers, etc.), one-way encrypted (hashed) email addresses, phone numbers, IP addresses, part of device information (OS, etc.), attribute information, and customer behavioral history, including purchase history and viewing history, from our partner companies.

4. Purpose of Use of Personal Data

We use personal data for the following purposes:

Providing and maintaining our services

Developing and improving our services and content

Preventing unauthorized access and other misuse

Providing content optimized for you

We use personal data to provide services to our customers, to assist in research and development to provide safer and better services, and to provide more relevant services to our customers, including advertising. We will not handle acquired personal data beyond the scope of the intended purpose of use, except to the extent of the customer's consent or as permitted by applicable law. We will also take appropriate measures to prevent use outside of the intended purpose. Specific uses of personal data are as follows:

4.a. Providing and maintaining the Service

We use information necessary to provide services requested by customers, respond to inquiries, and apply for campaigns. For example, we use personal data to provide and maintain our services in the following cases:

Processing billing when purchasing products

To investigate and respond to inquiries from customers to customer support, such as the status of use of our services by customers

To deliver any prizes you have won in campaigns to your designated delivery address

To provide important notices regarding our services, such as revisions to the terms of use, planned suspension of services, and changes to functions

4.b. Developing and improving our services and content

In order to provide you with better services, products, and content in the future, we will use your personal data to develop and improve our services. For example, we will use your personal data to develop and improve our services and content in the following cases:

Compile statistics and models about usage of our Services and improve them

Identifying trends from purchase history and developing new services and content

Understand the frequency of use of websites and apps and improve screen design

To conduct surveys regarding our current or potential future services

4.c. Security and Prevention of Unauthorized Use

In order to maintain an environment where our services can be used at any time and to allow our customers to use our services every day with peace of mind, we are promoting security measures and measures against unauthorized use using personal data. For example, in the following cases, we use personal data for security and prevention of unauthorized use.

Check for any unauthorized use, such as violations of the terms of use, illegal activities, or unauthorized access

In cases where unauthorized use has occurred or there is a possibility of unauthorized use, we will verify the facts and contact the individual.

4.d. Providing content optimized for you

We use personal data to provide recommended services and content, including advertisements, to each customer. For example, in the following cases, we use personal data to provide optimized content to customers.

Planning to select the products to be delivered

Measuring the effectiveness of delivered ads

We will link and combine customer identifiers (internal identifiers, advertising identifiers, etc.) obtained from partner businesses with personal data about customers to send and deliver messages, surveys, etc. to customers.

5. Provision of Personal Data

We will not provide, disclose or share personal data with third parties unless we have obtained your consent or are permitted by applicable law. However, we may provide personal data to third parties in the following cases:

5.a. Outsourcing

We may outsource some of the operations necessary to provide our services (e.g., infrastructure construction and operation, settlement, delivery, customer support, etc.) to third parties. In doing so, we may entrust all or part of your personal data to the outsourcing company. These outsourcing companies will only have access to the minimum amount of personal data necessary to perform their work on our behalf, and will not use the personal data beyond the scope of the outsourcing work. We will comply with applicable laws and regulations, thoroughly screen the suitability of outsourcing companies, and, by including confidentiality obligations and data protection matters in contracts, take measures to ensure that the outsourcing companies comply with the Eight Principles of the OECD Privacy Guidelines, and create a system for the appropriate management of personal data.

5.b. Business succession

In the event of an acquisition, merger, change of ownership or other corporate transaction involving our business covered by this Policy, your Personal Data may be transferred to a successor to that business, to the extent permitted by applicable law.

5.c. Provision of services and advertisements in cooperation with other businesses

When you use the services of our partner companies, we may provide the partner companies with information that identifies you (e.g. email address). The handling of personal data by partner companies will be subject to the terms and policies established by each company. You can stop the use of the acquired visit and behavior history information for ad delivery, for example, by opting out of the ad delivery service provided by the partner companies as follows:

Google Ads

Facebook Ads

Yahoo Ads

If you wish to disable the above ad delivery, please check the following.

Google advertising opt-out page:

https://www.google.com/settings/ads

Facebook advertising opt-out page:

https://www.facebook.com/about/ads

Yahoo advertising opt-out page:

https://btoptout.yahoo.co.jp/optout/index.html

5.d. Compliance and Cooperation with Public Authorities

We may disclose your Personal Data to third parties, such as law enforcement agencies or courts, if we receive a request pursuant to a warrant or other legal process, or in accordance with other applicable laws.

6.Safe management of personal data

We will take strict technical and organizational security measures for the management of acquired personal data. In order to continuously and continuously improve the protection of personal data, we will review and improve our internal regulations in accordance with changes in laws and social norms.

In principle, we will retain most of your information unless you request the deletion of your personal data, in which case we will delete your information in accordance with applicable law and our internal regulations.

6.a.Security Measures

In order to respect and protect the privacy and confidentiality of personal data and to prevent unauthorized access to personal data, we have implemented strict technical and organizational security measures for the management of personal data we collect, including security control measures based on industry standards to prevent unauthorized access, disclosure, unauthorized use, alteration, and destruction of personal data.

We will not provide third parties with unauthorized access to your Personal Data. However, no method of electronic transmission or data storage is impenetrable, and we cannot guarantee complete security against intrusions during transmission or while the data is stored on our systems.

Your cooperation and understanding is essential to protecting the privacy and confidentiality of your personal data. Do not share your password with anyone or use the same password you use for other services. If you suspect any unauthorized use of your account or any other breach of security, please contact us via our contact form.

6.b. Access logs

When you access our website, that information is recorded on our server in the form of an access log. The contents of the access log are automatically generated when you visit this service, and include IP address, browser type, browser language, etc. This information is used to analyze the user environment, provide better services, and prevent fraudulent activities that interfere with the normal provision of services. Search records are saved and managed in a form that does not identify individuals, and are used for purposes such as creating statistical data.

6.c. Where do we store your personal data?

We store your personal data in a data center of a third party.

7. Your Choices Regarding Your Personal Data

You have rights regarding your personal data that we handle, such as the right to access and correct your personal data, to the extent permitted by applicable law. We also strive to provide functions on our services that allow you to set and manage the collection, use, and sharing of your personal data.

You have the right to access, correct, erase, restrict processing, withdraw consent, data portability, confirm the existence of data processing, and request a review of automated decisions based on data processing, etc., regarding your personal data processed by the Company, to the extent permitted by applicable law. You also have the right to object to the processing of your personal data by the Company in certain cases, to the extent permitted by applicable law.

If you wish to request us to disclose personal data that cannot be found on our services, correct or delete false personal data, notify you of the purpose of use, or exercise any other rights permitted by applicable law, please contact customer support at customer@bonuque.co.jp by email. After verifying your identity, we will respond to your request within a reasonable time and in accordance with the relevant law. If you wish to send your request in writing, please refer to the mailing information below. However, to the extent permitted by applicable law, we may not be able to comply with your request if:

When disclosure is likely to harm life, body, property, or other rights and interests

When disclosure is likely to seriously impede the proper performance of our business

When disclosure would violate laws and regulations

When it cannot be confirmed that the request for disclosure came from the individual in question

Any other reason that allows us to refuse to comply with the request under applicable law.

If you no longer wish to use our services or if you withdraw your consent to the processing of your personal data necessary for us to provide you with our services, you may choose to have your personal data deleted, however, the withdrawal of consent will not affect the lawfulness of our processing based on consent before its withdrawal.

In addition, if you have any requests or complaints regarding the use of your personal data, you may contact customer support at any time. Please note that unless not permitted by applicable law, we may charge you a fee in accordance with the procedures separately determined by us.

8. Use of third-party modules, cookies, etc.

We may use cookies and SDKs provided by other companies for the purposes described in this policy.

8.a. Third-party modules

We may install modules such as software development kits (SDKs) provided by other companies within our Services for the following purposes:

To analyze the usage of our services

To deliver advertising on our behalf and measure its effectiveness

Any personal data handled by other companies through modules provided by those companies will be subject to the privacy policies of those companies.

8.b. Cookies and other analytical tools

Cookies are small text files that are stored on your computer when you visit a website. These text files store information that the website operator can read when you visit the website again at a later date. We may use cookies and similar web tracking technologies (such as web beacons and pixels) for the following purposes:

To authenticate visitors, maintain sessions, and take security measures

To improve convenience by remembering settings such as language and the date and time of your last visit

To provide better services by understanding the number of visits and usage patterns, etc.

To deliver more relevant advertising

To measure the effectiveness of advertisements

You can control whether or not to accept cookies using your browser settings and other tools. However, if you disable cookies or limit the ability to set cookies, you may not be able to access all or some of the functionality of the website, which may limit your overall experience.

8.c. Information about the use of Google Analytics

In order to improve our services, we use Google Analytics provided by Google Inc. to measure our services, such as our website. In order to obtain data, Google Inc. may set cookies or read existing cookies. When doing so, information such as the URL and IP address of the page you accessed is automatically sent to Google Inc. We may use this information to understand usage status and for our services, etc.

Please see the Google Analytics website for an explanation of the Google Analytics terms of use, and please see Google's website for an explanation of Google's privacy policy.

Google Analytics Terms of Use:

https://www.google.com/analytics/terms/jp.html

Google Privacy Policy:

http://www.google.com/intl/ja/policies/privacy/

Google Analytics uses cookies and other mechanisms to understand your usage. If you do not want your data to be used by Google Analytics, please use the Google Analytics Opt-out Add-on provided by Google.

Google Analytics Opt-out Add-on:

https://tools.google.com/dlpage/gaoptout?hl=en

8.d.SSL (Secure Socket Layer)

Our company supports "SSL" to protect your personal information. SSL stands for "Secure Socket Layer," and is a communication method that encrypts and transmits data between a web server and a web browser. By using a browser that supports security features, personal data entered by the customer, such as name, address, or phone number, is automatically encrypted before being transmitted and received, so even if the transmitted and received data is intercepted by a third party, there is no need to worry about the contents being stolen.

9. Other important information

This policy may be revised. The latest privacy policy will always be posted on the site you are viewing, so please carefully check the latest privacy policy that applies to you. In the event of significant changes, we will notify customers of the revisions in an easy-to-understand manner.

9.a. Contact details

Unless otherwise stated, the Company is the data controller of personal data obtained through the services covered by this policy. If you have any questions about this policy or any questions, inquiries, or comments about the handling of personal data in the services, please contact us by postal mail at the address listed below.

〒150-0002

YAZAWA Building 3F, 3-1-9 Shibuya, Shibuya-ku, Tokyo

050-1731-7785

Person responsible for handling personal data

Junpei Takebe

9.b. Changes to this Privacy Policy

This policy may be revised from time to time, and the latest privacy policy will always be posted on the site you are viewing. In the event of significant changes, we will notify customers of the revisions in an easy-to-understand manner, such as through notifications within the service. Please carefully review the latest privacy policy.

If you do not agree with the changes and do not wish to use our Services any longer, you may delete your Personal Data. Your continued use of our Services after the changes have been notified to you or published on the Services will constitute your acceptance of the changes and your agreement to the amended Policy, or, where required by applicable law, we will ask you for your consent.

BLINK Inc.

President and CEO Natsuki Takahashi

Established on April 1, 2024