発送前でしたら変更可能な場合がございます。

マイページかご注文確認メールでご自身で修正いただくことができます。

もしご自身で修正できない場合は、お問い合わせフォームより、その旨と、変更後の配送先住所、注文番号をお知らせくださいませ。

We will ship your order within 7 days.

However, it may take longer before and after long holidays, during busy delivery periods, inclement weather or natural disasters, due to delivery company circumstances, or when we receive a large number of orders.

Please refer to the product page as the above may vary depending on the product.

Although this is only a guideline, the number of days from shipment to delivery by region is as follows:

• Chugoku and Shikoku regions: 2-3 days after shipping date
• Hokkaido and Kyushu regions: 2-4 days after shipping date
• Okinawa main island: 5 to 7 days after shipping date
• Remote islands: 7 to 10 days after shipping date
• Other than the above: 1-2 days after shipping date

It is possible that you have not received an email from BONUQUE. The possible reasons for this are as follows:

・Your email address was entered incorrectly

・It's in your spam folder

We apologize for the inconvenience, but please check your email address and contact us again, or unblock the @bonuque.co.jp domain.

If you have checked the above and have not received a reply within a few days, please contact us via DM on BONUQUE Instagram .

Currently, we are preparing for international shipping, and we will notify you via email once everything is ready. 📩

If you would like to receive the notification, could you please fill out this form ?

We are currently preparing products for overseas customers. As soon as the release date is decided, we will contact you via the email address you registered in this form .